FAQ
The rate did not load, the fee is empty, the payment went through but the plan did not — what to do.
The Ozon fee field is empty
There is no rate for your category in the reference yet. Enter the percentage manually — it overrides the automatic value.
The central bank rate did not load
The calculator will take the current rate from the settings and warn you. Recalculate later or enter the rate manually.
I paid the invoice, the plan did not activate
Wait five minutes: the bank confirms the payment with a delay. Still not active — contact support via the button at the bottom of the site.
I closed the browser by accident
The draft is saved every minute. Open the calculator again — your data is there.